Store Policy
Customer Care
Customer satisfaction is our priority at Swara Demi Fine Jewellery.
Customer Support Hours
Monday – Saturday
10:00 AM – 7:00 PM
Contact Us
📞 Phone / WhatsApp: 93213 65149
📧 Email: swarademifine@gmail.com
Support For
We help customers with:
* Order Tracking
* Product Queries
* Return & Exchange Requests
* Payment Issues
* Delivery Assistance
Response Time
* WhatsApp / Call: Within 1-2 Hours
* Email Support: Within 24 Hours
Customer Commitment
We are committed to:
* Quality products
* Secure shopping
* Fast delivery across India
* Transparent communication
Privacy & Safety
At Swara Demi Fine Jewellery,
we value your privacy and protect your personal information.
Information We Collect
We may collect:
* Name
* Mobile Number
* Email Address
* Shipping Address
* Payment Information
Data Protection
* Your personal information is stored securely.
* We do not sell or share customer data with third parties for marketing purposes.
Payment Security
* All payments are processed through secure payment gateways.
* We do not store debit/credit card details on our servers.
Communication
By placing an order, you agree to receive:
* Order updates
* Delivery notifications
* Promotional offers (optional)
Website SecurityWe use industry-standard security measures to protect customer information and transactions.
Wholesale Inquiries
We welcome wholesale partnerships for retailers, resellers, boutiques, and business owners across India.
Who Can Apply?
We work with:
* Jewelry resellers
* Boutique owners
* Online sellers
* Retail stores
* Bulk gifting/corporate buyers
Minimum Order Quantity (MOQ)
* Wholesale orders are accepted on a minimum order value of ₹10000 or as per current wholesale terms.
Pricing & Discounts
* Special wholesale pricing is available for bulk purchases.
* Discounts vary based on quantity and product category.
Order Process
To place a wholesale order, contact us with:
* Business Name
* Contact Person Name
* Mobile Number
* Product Requirement / Quantity
Payment Terms
* Advance payment may be required for bulk orders.
* Custom/bulk orders begin processing after payment confirmation.
Shipping
* Pan India shipping available.
* Shipping charges may vary depending on order size and location.
Contact for Wholesale Enquiries
📞 WhatsApp / Call: 9702987191
📧 Email: swarademifine@gmail.com
Payment Methods
Credit / Debit Cards
RAYZORPAY
Offline Payments
