Shipping & Returns
🚚 Free Shipping All Over India
At Swara Demi Fine Jewellery we are pleased to offer FREE Shipping Across India on all orders.
Delivery Timeline
* Orders are processed within 1–2 business days.
* Delivery typically takes 3–7 business days, depending on your location.
* Delivery to remote areas may take slightly longer.
Order Tracking
* Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email.
* You can track your order using the courier partner’s tracking link.
Important Information
* Please provide a complete and accurate shipping address and contact number.
* Delivery timelines may vary during festivals, holidays, or unforeseen circumstances.
✨ Enjoy Free Shipping on Every Order, Anywhere in India!
Return & Refund Policy
At Swara Demi Fine Jewellery , customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Return Eligibility
* Returns are accepted within 7 days of receiving the order.
* The product must be unused, unworn, and in its original packaging.
* Original invoice/order confirmation must be provided.
* Products showing signs of use, damage, or alteration will not be eligible for return.
- Non-Returnable Items
The following items cannot be returned:
* Customized or personalized jewelry.
* Earrings (for hygiene reasons).
* Products purchased during clearance or special sale events.
* Gift cards and promotional items.
1. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
* Contact us within 48 hours of delivery.
* Share clear photos and an unboxing video as proof.
* After verification, we will arrange a replacement or refund.
Refund Process
* Once the returned item is received and inspected, we will notify you about the approval of your refund.
* Approved refunds will be processed within 7–10 business days.
* Refunds will be credited to the original payment method used during purchase.
Return Shipping
* Customers are responsible for return shipping charges unless the return is due to our error (wrong or damaged product).
* We recommend using a trackable shipping service.
Order Cancellation
* Orders can be cancelled within 24 hours of placing the order.
* Once the order is shipped, cancellation requests will not be accepted.
